Особенности работы austrian post

Blindensendung International

Als Blindensendung Ausland kann folgendes versendet werden:

• Schriftstücke in Blindenschrift
• Für Blinde bestimmte Tonaufzeichnungen und Papiere für die Aufnahme von Blindenschrift inkl. Zubehör, deren Absender*innen und Empfänger*innen eine amtliche anerkannte Blindenanstalt oder eine blinde Person ist

Versandvoraussetzungen:

• offene Aufgabe
• Kennzeichnung mit «Blindensendung – Envois pour les aveugles» in der Freimachungszone
• Anbringen des Vermerks «Nicht stempeln», wenn keine Zusatzleistungen verlangt werden.
• Keine persönlichen Inhalte
• Keine Postmarken oder Wertzeichen oder andere Papiere mit Werteigenschaften

Die Beförderung von Blindensendungen ist entgeltfrei, allfällige Zusatzleistungen sind entgeltpflichtig.

Mögliche Zusatzleistungen: Einschreiben, Übernahmeschein, Eigenhändig

Sending mail internationally

Austrian Post offers plenty of options for international mail. The company offers three categories of tariffs: the European Union, Rest of Europe, and Rest of World. In addition, you can opt for Priority or Economy services, and although there is only a small price difference, Priority Mail is much faster. That said, your mail must be machine-processable and addresses must be machine-readable. 

Of course, there are many other international mail services available in Austria. If you are sending something important, for example, you can choose signature-on-delivery or tracking services. There are also special parcel services available for wine and military mail. 

Many international courier companies also operate in Austria. Although these are often far more expensive than Austrian Post, they usually offer more secure and much faster delivery services. These companies include: 

• DPD
• DHL
• FedEx
• GLS

Introduction to the Austrian postal service

However, on 1 May 1996, the organization became a public limited company, Post und Telekom (PTA), and just three years later, was split into two companies. The telecom side became Telekom Austria, which was fully privatized in 2000 and listed on the Vienna Stock Exchange. The postal side, however, became Österreichisches Post AG and remains a government entity. That said, services are becoming increasingly liberalized. 

Read more about the history of Austria

The first standardized mail route was created in 1490 and ran between Innsbruck in Austria and Mechelen in Belgium. In the 1500s, the network of mail routes expanded to connect Austria with major cities in France, Italy, Spain, and Portugal. And by the 1800s, the system had grown to include letterboxes and money orders. In 1918, with the increasing use of planes, international airmail was introduced. The first route ran between Vienna, Krakow, and Lviv. 

International post and package tracking

Postal Ninja regularly monitors new names in the logistics field and follows changes in the work of carriers, especially of those that deliver packages from popular online stores.

SpeedPAK is a service set up by e-commerce giant eBay and logistics company Orange Connex Ltd. Most items purchased on eBay China get shipped with this delivery method. More info.

WINIT is a Chinese corporation engaged in global shipping and logistics. It provides solutions for cross-border e-commerce and has several warehouses located in China, the United States, Britain, Germany, and Australia. Learn more.

YANWEN is a logistics company that forwards e-commerce shipments to the destination country. It offers optimal logistics solutions due to cooperation with many international postal and courier services, primarily China Post, DHL Global Mail, Pos Malaysia, and Posti Finland. Read more.

4PX is an e-commerce solutions provider that cooperates closely with the national postal services of China and Singapore. The mode of delivery has plenty of other names: 4PX Express, 4PX Singapore Post, 4PX Singapore Post OM, 4PX Singapore Post OM Pro, and Singapore Post. More info.

Самые популярные программы по специальности в Австрия

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Статусы отслеживания посылок Почта Австралии с переводом

Статус	Перевод/Описание
In transit	В пути
Processed Through Facility	Обработка
Arrived at Facility	Прибывшие на объект
Delivered	Доставили
Attempted delivery — redirected to Post Office
Accepted by Australia Post	Принимается Почта Австралии
Awaiting Collection at MENTONE EAST LPO
Scheduled for delivery processing	Запланированные для обработки поставки
Awaiting Collection at MIDLAND DC
Scheduled for despatch	Запланированные для отправки
Awaiting Collection at MELBOURNE LAW COURTS POST SHOP
Customer Enquiry lodged	Запроса клиента, поданных
Picked up by Australia Post	Подобрал Почта Австралии
Carded — awaiting collection
With Australia Post for delivery today	С Австралией сообщение для доставки сегодня
Shipping information received by Australia Post	Доставка информация, полученная Почта Австралии
Awaiting Collection at ROCKINGHAM DC
Processed through Australia Post Facility	Обработанные через Австралию после установки
Shipping information approved by Australia Post
Transfer to delivery agent
Arrived at facility in destination country	Прибыл в учреждение в стране назначения
Return item from customs (Otb)	Возврат товара от таможни (Отб)
Attempted delivery	Попытка доставки
Item Lodged	Пункт Подана
Received by overseas carrier	Полученные за рубежом перевозчика
Awaiting Collection at NEW FARM POST SHOP
Delivery status not updated. The delivery status for this item has not been updated as of August 27, 2017, 1:43 am.
Distribution to PO Box in Progress
Sorting Complete
On board with driver
Arrived at Post Office
Arrived at USPS Regional Destination Facility
Arrived at facility
Departure from outward office of exchange
Processed through facility
Delivered to community mailbox, parcel locker or apt./condo mailbox
Item out for delivery
Item processed
Item arrived
Delivered to community mailbox, parcel locker or apt./condo mailbox
Undeliverable
In transit
Item processed
Item arrived
Item in transit
Item departed
Item was released by Customs and is now with Canada Post for processing
Item departed
Import clearance start
Item was released by Customs and is now with Canada Post for processing
Import clearance success
Electronic information submitted by shipper
Airline departed from original country
Uplifted from Transshipment Hub
Hand over to airline
Security check successed
Item despatched to Transshipment hub
Received by line-haul
Processed at origin hub
Received shipment
Outbound in sorting center
Inbound in sorting center
Accepted by carrier
Waiting for pickup
Shipment confirmation
Shipment picked up by Canada Post

International Delivery of Literature for the Blind

The following items qualify as literature for the blind:

• Braille publications
• Sound recordings, special papers or any other accessory designed to master difficulties related to blindness intended solely for the use of blind people, provided that they are sent by or addressed to an officially recognised institute for the blind or a blind person.

Shipping requirements:

• Items must be sent unsealed
• Items must be identified as «Cécogramme  – Envois  pour  les aveugles» in the postage area
• Items must include the information “do not postmark” if no additional services are required.
• Items must not include any personal documents
• They may not include cancelled stamps, stamps in mint condition or special-value items. 

Literature for the blind is free of postage with the exception of additional services.
Available additional services: registered mail, advice of receipt, deliver to addressee only

Postal Ninja — track your package in a trice

Postal Ninja saves you the trouble of tracking your mail. Our website combines tracking systems of more than 540 postal and courier services, which means you can monitor the location of any package sent with major postal operators. What’s more, all tracking information is in English, which is a real plus.

You can browse our site either as a guest or a registered user. Track your packet by shipping id as a guest and register to get access to «My packages» feature. The latter allows you to keep track of all your previous and current shipments on one page.

To enhance your package tracking experience, you can link a product detail page to each item on your list and set 20-/30- or 60-day deadlines. By linking pages, you get visual cues, i.e., pictures of your orders instead of just tracking numbers. As for target dates, they will remind you about the expiration of buyer protection.

Postal services in Austria

Now, Austrian Post – or its official name, Österreichische Post AG – is a multifaceted organization. Because of this, the company has several segments and subsidiaries, including the following: 

• Austrian Post – the official mail division which offers philately, sorting and mail delivery, and some newspaper and regional media distribution
• Parcel & Logistics – this division deals with the mailing and delivery of parcels and express mail, as well as specialized logistics for freight, pharmaceutical, and temperature-controlled logistics
• Corporate – this section deals with commercial properties owned by Austrian Post, IT support, and administrative activities for the company 
• Bank99 – this is a credit institution run by Austrian Post offering online services and 1,800 service points throughout the country. It offers a range of financial services – especially in rural areas – including bank accounts, international money transfers, and credit cards. 
• Austrian Postal Savings Bank (or Österreichisches Postsparkasse) – this is the company’s retail banking division

The main hall of Austrian Post Office Savings Bank in Vienna

The postal services can be divided into several categories. The state-run Austrian Post has a total monopoly on local mail weighing up to 50 grams and is required to provide universal services nationwide; this includes the delivery of letters, newspapers, and parcels up to 20kgs. However, due to the increasing liberalization of the sector, private companies can offer a multitude of other postal services; as well as parcel delivery and mail to foreign destinations. As such, there are many courier services operating in Austria, including GLS, UPS, TNT, DPD, DHL, and FedEx. 

Почтовые ящики в Австрии

Если вы не хотите использовать свой домашний адрес для получения почты в Австрии, вы можете завести абонентский ящик. Это типовые адреса в местных почтовых отделениях, которые очень полезны для бизнеса. В Австрии существует только один размер абонентского ящика, но они доступны в четырех вариантах: 

• PO Box Only Mail — при этом доставляется только почта с адресом PO Box
• All-mail PO Box — эта услуга доставляет всю почту, адресованную на PO Box или личный адрес клиента на PO Box
• PO Box Only Mail for Business — доставляется только почта с адресом PO Box предприятия
• All-mail PO Box for Business — доставляется вся почта, адресованная на PO Box предприятия или зарегистрированный адрес

Есть также несколько частных компаний, которые предлагают независимые абонентские ящики в Австрии. 

Post offices in Austria

If you need a post office in Austria, just look out for their easily identifiable yellow and blue symbols. These offices are all over the country, including the rural areas. However, the biggest ones are usually in city-center locations and railway stations. As well as standalone post offices, you can also access services at post office retail outlets; this includes Trafik, a local newsagent and tobacconist. 

A modern post office in Vienna designed by Austrian architect Otto Wagner

Most post offices in Austria are open from 08:00 to 18:00 on weekdays. However, larger locations may have longer hours and operate on Saturdays, too. If you need to go to one, try to avoid going at lunchtime, as this is when stores are usually busy.

Read our Guide to international money transfers in Austria

As well as offering all the usual postal services, some Austrian Post offices also offer many other services. These include retail banking (including accounts, loans, and insurance) as well as currency exchange and money transfers. 

Track and trace your international shipping

Online buyers check delivery status not out of curiosity — in fact, they try to make sure that their packages arrive within buyer protection period. If customers do not receive a package on time, they may ask the seller to extend the period or open a dispute and ask for a refund.

eBay has created a convenient service for sellers, eBay Global Shipping Program, so that any seller may expand the geography of sales without undue problems. Under this program, the sellers first deliver their items to a centralized hub, and they get delivered to the buyers by various international and local courier services. Read more.

Even cheap AliExpress products get assigned with tracking codes. An item should be more than $2 in price and meet the requirements of most Chinese carriers in size. Over 50 postal services deliver AliExpress orders from China to other countries worldwide, and Postal Ninja supports tracking number formats of all of them. Learn more.

High-quality Chinese products are also available on WISH. Although they are a bit more expensive than on AliExpress, even including the delivery price, it is significantly more profitable than in the domestic outlets. And their own delivery service WishPost, as well as other Chinese carriers, including ePacket, are more convenient to get tracked on Postal Ninja. Read more.

ASOS («As Seen On Screen») is a British online fashion and cosmetics retailer that cooperates with courier services such as wnDirect, TrakPak, and DPD. In terms of tracking, its packages have a particular feature — they can be traced by shipping id as well as by order number. More info.

Услуги и цены

Austrian Post развивается за счет эффективной структуры затрат и характеризуется активным ростом товарооборота. Значительные денежные поступления предоставляют возможность внедрять привлекательную дивидендную политику.

Почтовый оператор  оказывает широкий спектр услуг. Назовем лишь наиболее популярные, с ценой:

Отправка посылок за рубеж. Стоимость зависит от веса. Но еще один важный параметр посылок – их габариты. Максимально допустимые значения такие: длина – 100 см, ширина и высота – 60 см. Цена отправки представлена в таблице.

Вес, кг (до)	Стоимость, евро
2	13.93
4	15.28
10	19.28
20	29.29
31.5	39.39

Стоимость отправки мини-бандероли весом до 2 кг с размерами 35,3×25×3 см составляет 8,93 евро.

Express Mail Service (далее EMS). Так называется услуга, которую оказывает австрийская почта по экспресс-доставке товарно-материальных ценностей, критичных ко времени использования. Адресат, проживающий в Австрии, сможет получить посылку до 12.00 дня, следующего за датой ее отправки с использованием EMS-сервиса. Во что обойдется ускоренная доставка, можно узнать, ознакомившись с данными в следующей таблице:

Вес, кг (до)	Стоимость , евро
2	9.96
4	11.16
8	14.16
10	15.16
12	17.86
20	22.66
31.5	31.66

В таблице вы найдете тарифы на отправку писем из Австрийской Республики в РФ. Отметим, что на Россия относится к категории «Евросоюз и остальная Европа», а не «Мир». Соответственно, и расценки колеблются в среднем диапазоне.

Тип письма	Вес	Макс. формат – толщина(S) × ширина(W) × длина(L), мм	Economy, евро	Priority, евро
S – небольшое	до 20 г	5×162×235	——-	0.9
M – среднее	от 20 до 70 г	5×162×235	1.75	2.1
L – большое	до 2 кг	30×250×353	5.5	01.06.1990
XL – очень большое	до 2 кг	900×900×900	9.9	12.9

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Поиск почты за рубежом

Почта Австрии предлагает множество вариантов международных почтовых отправлений. Компания предлагает три категории тарифов: Европейский Союз, Остальная Европа и Остальной мир. Кроме того, вы можете выбрать приоритетные или экономичные услуги, и хотя разница в цене невелика, приоритетная почта работает гораздо быстрее. При этом ваша почта должна быть пригодна для машинной обработки, а адреса должны быть машиночитаемыми. 

Конечно, в Австрии существует множество других международных почтовых услуг

Например, если вы отправляете что-то важное, вы можете выбрать услугу подписи при доставке или услугу отслеживания. Существуют также специальные посылочные услуги для винной и военной почты. 

Многие международные курьерские компании также работают в Австрии. Хотя их услуги зачастую намного дороже, чем у Австрийской почты, они обычно предлагают более надежные и гораздо более быстрые услуги доставки. К таким компаниям относятся: 

• DPD
• DHL
• FedEx
• GLS

Rates for Additional Services & Other Services

International Parcel Light Return Items

Service	Rate in euro
International Parcel Light includes return shipping	20.01

Special Handling, International Parcels

Applies to parcels that exceed our standard dimensions and which cannot be handled automatically due to their shape or form as well as parcels with fragile or sensitive content. All of the above need to be handled manually.

Surcharge in addition to postage	Rate in euro 10 kg or less zone 1 (EU) and to zones 2-51)	Rate in euro for up to 10 kilos for zone 1 (EU) including VAT2)
Special handling (depending on the country of destination)	12.00	14.40

Additional Services for International Parcels
In addition to postage

Additional service (depending on country-specific regulations)	Rate in euro 10 kg or less zone 1 (EU) and to zones 2-51)	Rate in euro 10 kg or more in zone 1 (EU) including VAT.2)
Cash-on-delivery fee	4.50	5.40
Items with indicated value of EUR 500 or less, includes handling fee	7.10	8.52
Items with indicated value of more than EUR 500, includes handling fee, for every additional EUR 100 or parts thereof	2.10 1.00	2.52 1.20

1) Rates for items sent to zone 1 that weigh 10 kg or less and zones 2 to 5 are exempt from VAT.
2) Rates for items sent to zone 1 that weigh more than 10 kg include 20 % VAT.

Other Services for International Parcels

Service	Rate in EUR
Tracing fee1)	4.00
Post-capture fee2)	2.90

1) These services are part of universal postal services and as such exempt from VAT.
2) International parcels up to 10 kg are universal postal services and as such exempt from VAT, international parcels over 10 kg to zones 2 to 5 are exempt from VAT.
International Parcels, Return Items

Service	Rate
International parcels, return items, all inclusive	20.01

Почтовые коды в Австрии

Почтовые коды были введены в австрийской почтовой службе в 1966 году. Поэтому перед отправкой корреспонденции в Австрии вам необходимо разобраться в местных почтовых индексах. Австрийские почтовые индексы довольно просты и состоят всего из четырех цифр.

Первая цифра указывает на австрийскую землю, например, 5xxx указывает на Зальцбург и Восточную Верхнюю Австрию

Следующие три цифры указывают на конкретное местоположение, поэтому важно правильно их указать. Вторая цифра указывает на конкретный регион австрийской земли, третья — на распределение маршрутов, а последняя — на местное почтовое отделение. 

Следует отметить, что Вена имеет несколько уникальные почтовые индексы. Например, все венские почтовые индексы начинаются с цифры 1. Однако вторая и третья цифры обозначают венский район, а их 23. Таким образом, венский почтовый индекс может быть таким, как 1047, что означает район Виден. Существуют и другие специальные почтовые индексы для важных мест и учреждений. Например, аэропорт — 1300, ООН — 1400, а Австрийская национальная служба вещания (ORF) — 1136.  

Отслеживание USPS Priority Mail и USPS Express Mail

Это наиболее распространеные виды отправлений, о них стоит расказать подробнее, вернее о том, как их отследить. Priority Mail — это отслеживаемая почта, так обозначаются внутренние оптравления, с ограничением по весу до 70 фунтов и доставкой в течение 2-3 дней.

Международные отправления — это USPS Priority Mail International. За пределами США доставляются национальной почтовой службой, то есть в России Почтой России, Украине — Почтой Украины и т.д. При этом мелкие пакеты, отправленные USPS Priority Mail International отследить можно при условии, что отправитель за дополнительные деньги купил такую опцию как «Registered mail». Тогда отслеживание мелких пакетов будет происходить уже не по номеру вида LA*********US и только в США, а по треку вида RA*********US на всем пути до вручения. Сроки доставки колеблются от 25 до 30 дней.

Международные посылки USPS на территории получателя также доставляются государственным почтовым оператором, маркируются диапазоном букв от CA до CZ и доставляются около двух недель.

Внутренние отправления EMS называются Priority Mail Express, они отслеживаемые и по Америке приходят уже на следующий день. Priority Mail Express International как уже понятно по названию — зарубежная экспресс почта с номером отслеживания EA*********US, со сроками доставки до двух недель.

Статусы отслеживания посылок Почта Германии с переводом

Статус	Перевод/Описание
The shipment has been loaded onto the delivery vehicle
The shipment is being prepared for delivery in the delivery depot
The shipment has been successfully delivered
The recipient was not present. The recipient has been notified
The shipment could not be delivered
The shipment could not be delivered, and the recipient has been notified
The shipment has left the import parcel center in the destination country
Shipment is prepared for customs clearance in country of destination
The shipment has arrived in the destination country
The shipment has been posted by the sender at the retail outlet
The shipment has been processed in the parcel center of origin
The shipment has been processed in the destination parcel center
The international shipment has been processed in the export parcel center
The shipment will be transported to the destination country and, from there, handed over to the delivery organization
The instruction data for this shipment have been provided by the sender to DHL electronically
The international shipment has been processed in the parcel center of origin
The shipment has cleared customs in the destination country
The shipment has been picked up
The shipment has been processed in the parcel center
The international shipment has arrived at the import parcel center
The shipment has arrived at the parcel center of origin
The shipment has been declared for export customs clearance
The shipment has cleared customs in the country of origin
The shipment will be handed over to the customs office responsible for the recipient. The recipient can collect the shipment from there once he has received notification from customs
The shipment has been postponed and will probably be delivered on the next working day
The shipment was misrouted. The shipment will be redirected and forwarded to the recipient
Shipment has been handed over to DHL Express for import
Отправление убыло из местного распределительного центра
Отправление прибыло в страну назначения – возможно последняя информация об отслеживании отправления, отправление будет скоро доставлено
Выполнена обработка на транзитном терминале
Ожидает отправки из Германии
Принято в отделении связи
Отправление передано в экспортный сортировочный пункт
Отправление убыло с транзитного терминала
Обработка закончена в пункте отправки
Отправление обработано
Прибыло на распределительный центр DHL
Получение отправления партнером-перевозчиком
В пути к распределительному центру DHL
Электронное уведомление получено
Forwarded. de Unidade de Logistica Integrada em CURITIBA / PR para Unidade Operacional em Liberado sem imposto. Entrega em 40 dias / BR
Received by the Brazil Post. Object subject to inspection and delay on delivery
The shipment has arrived in the transit country
Departed from local distribution center
Processed at transit facility
Forwarded. de Pais em ALEMANHA / para Pacs em BRASIL / BR
Arrived at transit facility
Departed from transit facility
Processing completed at origin
Processed
Processed at export facility
Arrival at DHL eCommerce distribution center
En route to DHL eCommerce distribution center
Electronic notification received: your order has been processed and tracking will be updated soon

Sending mail and parcels in Austria

Fortunately, the Austrian postal service makes it easy to send mail, and the process is much the same as it is everywhere else. Of course, you will probably first need to visit a post office to buy stamps or mailing supplies. For sending postcards or regular letters, you will need to buy a €1 stamp (EU) or €1.80 (Rest of World). However, these rates only apply if your mail weighs less than 20g and measures less than 235mm x 162mm x 5mm. For larger or heavier mail, you will have to choose between priority or economy tariffs.

Notably, although there isn’t a huge price difference, priority mail is much faster. For international mail, you can also choose priority or economy rates. In addition, there are three price zones: EU, Rest of Europe, and Rest of World. You can also opt for additional services such as Track and Trace, next-day delivery, or signature on delivery. 

International Letter Mail Plus

International Letter Mail Plus is an inexpensive shipping option available if the following requirements are met:

• A minimum of 20 letters per batch (additional charge for missing items possible)
• EUR 15 minimum per batch (including all additional services)
• Pre-printed and completed posting list based on our Österreichische Post template
• Postage paid for with the Österreichische Post franking impression

Additional services available: registered mail, advice of delivery, deliver to addressee in person

Product	Max. format	Weight	EU and rest of Europe1)
Priority	Eco.
Item	Kilo	Item	Kilo
P75	L 235 × W 162 × H 5 mm	75 g or less	0.60	10.00	0.57	8.00
P100	L 235 × W 162 × H 5 mm	> 75 to 100 g	0.63	10.00	0.60	8.00
B	L 353 × W 250 × H 30 mm	2 kg or less	1.70	2.60	1.60	2.20
N	L × W × H = 900 mm maximum dimension 500 mm	2 kg or less	2.90	4.95	2.60	3.60

_{1) These rates are exempt from VAT as part of universal services.  All indicated rates exclude statu-tory taxes and duties, especially VAT.}

Product	Max. format	Weight	World1)
Priority	Economy
Item	Kilo	Item	Kilo
P75	L 235 × W 162 × H 5 mm	75 g or less	0.85	12.50	0.82	11.00
P100	L 235 ×W 162 ×H 5 mm	> 75 to 100 g	0.88	12.50	0.85	11.00
B	L 335 × W 250 × H 30 mm	2 kg or less	2.30	5.40	2.20	4.30
N	L × W × H = 900 mm maximum dimension 500 mm	2 kg or less	3.90	9.00	3.00	8.30

_{1) These rates are exempt from VAT as part of universal services.  All indicated rates exclude statu-tory taxes and duties, especially VAT.
Total price = (number of units x rate per unit) + (total weight in kg x rate per kilo)Priority means that we will ship your letter mail items by air or by whichever means of transporta-tion is fastest. Priority items are given preferential treatment both in the country of posting and the county of destination. The average delivery time within Europe is 2 to 4 days and 3 to 7 days for other countries. Use our priority stickers to label your items on the address side. These stickers are available free of charge at any Österreichische Post service location. Economy is our inexpensive shipping option for international mail items that are not time-sensitive. Delivery times vary depending on the country.}

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